Mövenpick Waterpark Resort & Spa Soma Bay

Customer review rating (ALL Rating) 4.2/5 966 reviews

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Mövenpick Waterpark Resort & Spa Soma Bay - Image 1
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Mövenpick Waterpark Resort & Spa Soma Bay - Image 4
Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea, 847115 Hurghada, Egypt

Description

Hotel extras

  • Secluded area

  • Located directly on a golden sandy beach

  • Spa

  • Watersport activities

  • Three swimming pools and one kids' pool

Our accommodation(s)

Hotel location

Mövenpick Waterpark Resort & Spa Soma Bay

Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea
847115 Hurghada
Egypt

GPS:26.8273863384281, 33.93802847178845

Telephone
Fax +20 65 3260855

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  966 reviews

TripAdvisor Rating  4.5/5  3,291 reviews

Hotel is very good@❤❤❤❤❤🌷🌷🌹🌷🌻🌻🌷

TripAdvisor rating 5.0/5

Pkowals TripAdvisor review

Goog vacation an nice aquapark ayman very helpful and kind, good beach and clear sea, food also very goog and variety,😍😍😍❤❤❤❤😍😍❤❤🌷🌷🌷🌷🌷🌷🌷🌷🌷🌷😍😍❤❤❤😍😍🌷🌻🌻@zz❤❤❤🌷🌷🌹🌹🌷🌷🌷🌹🌹🌹🌹🌹🌷🌷🌹🌹🌹🌹🌷🌷🌷🌷❤❤❤

Didnt worth the money

TripAdvisor rating 3.0/5

Navigate788972 Families - TripAdvisor review

Didn’t worth the money First, i understand the difference between All Inclusive concept in a hotels, I understand the tips concept, i was third time in Egypt and i used 4 stars hotel twise, first time to a 5 stars hotel in Egypt.  Checkin, checkout OK, in around 5 minutes maybe 10 we got the camera, present voicher and passaports. We got the pliant with all information, key and towels cards. Checkout was quicly, I paid late checkout arround 30 dollars (until 15.00 oclock) instead other guy from reception told us the 30 dollar will be maximum for lunch and diner. The guy from lugagges almost screaming on me to put in some place my luggages. The Hotel The territory is compact, not wide like other peoples said, hotel and a part of it around the pools, the usable pools, spa and a la carte and the beach. The beach is around 120 m long, in the right corner is a beach restaurant and in the left corner is the beach bar. Also in the right corner of the beach is kite surfing centre and in the right scubadiving center and a little local bar and ATV. Across the road, in front of the hotel is the aquapark. WiFi its good around the lobby and hotel The room We pay Deluxe room (mountain view), don’t waste your money, deluxe room (what we recived) it’s a joke, old and stained furniture, and although in the voucher was a clearily request for extrabed, they didn’t gave us. In the room was just 2 towels for 3 peoples, no soap no shampoo. I request it on the reception twise and in the evening they gave us peaces from a destroyed futon and no soap, shampoo or third towel. In that bad its impossible to sleep. In the room is safe box free of charge. After I gave 1 dolar to housekeeper they gave a third towel, some soap and shampoo and change the futon. The cleaning its poor, if you want change the towels you must press clean button. In 7 nights they didn’t change the sheets. The housekeeper forgot to leave water in the room and although in the pliant its writed 1,5l of water for 1 room, they gave us 2 bootle of water x 0,6 l/bottle. If your family is 4 peoples sorry for you. All services for the room was gave us only with many requests and some tips. The food and main restaurant The food its basic, breakfast and lunch was the same all days, the different was on diner when they gave us some grill, duck, turkey and shrimps (in different days), the rest its always the same. You can get somethings to eat no problem if you are not pretentious. The good thing, they had fish every day in the different form, that’s was very good for me. I don’t eat cakes but I saw some diferents types not too many and the most of them was dry. The fruits was very basic and restricted. The tables was stiky, and if you late the opening hours you will not find plates and some types of food. The waiters in the main restaurants was nice and polite. If you want other drinks than water, orange juice and guava from the dispencer (that’s is all soft drinks on the meals) can order from waiters.Also they have a cafee machine and hot water on every meals. The main restaurants was crowd in the weekend when recived local turists, otherwise was ok. The beach and beach bar You will be served with juice in the coffee paper glass, if you want a gib one you must stay on the table in the bar. Very funny, I understand reason for plastic glass, safety first but to drink soft drinks with coffee glass of paper I didn’t understand and not happened until there. If you gave some tips you will recived a big plastic glass, like housekeeping conditional service at all inclusive 5 stars hotel. On the beach is 1 towel centre, 2 dispenser of water, in this hotel you not recived water on the bottle, just in 2 in the room. The coctails, even was the same name with the lobby bar its not the same, the same coctails will be different every time. The cleaning of the beach is poor and basic, a lot of cigarette butts and some trash is full in the morning. Nobody clean the paper glass or plastic glass, I saw just one guy in 7 days. In one morning after 9.00 o clock, when everybody wants to sunbath, one cleaning guy want to move me to wash the umbrellas and sunchairs, nice to cleaning in the morning when the tourists want to lie down. Half from the sunchairs was wet and form the umbrellas drop a lot of water.  The beach and the water was very nice like always in this region. You can find sunchairs in this period but not in front line where was occupaid with towels, offcourse. It is the liitle reef, and pontoon. All was closed at 17.00. The pools and the beach pool 1 Dispenser with water, and soft drinks from the machine. Some juice was from box (local). Good coctails. The bartenders was ok. The water was cold even at 35 degrees, you could find sunchairs any hours. Good ice cream from 15.00 to 17.00 free of charge. 1 towels  center on the pools. All was closed at 17.00. Lobby bar 1 dispencer of water, but if you want to charge you bottle its forbidden, sorry, you can drink with paper coffee glass. Coctailes ok. Inside is only for adults ,but if you have kids you could order outside, waiters is ok. Nice coctails. Every day other rules. Someday its ok to drink in the lobby, other days was not ok, I suppose depend of the tips.  After 23.00 will be open only with money. Beach restaurant Very nice view, fasts food and a light lunch between 13 to 16. Waiters and personal was nice, like in the main restaurants. You could order some drinks here also. I dIdnt use a la carte restaurants. Aquapark Its part of all inclusive concept Nice peoples, waiters and life guards. I didn’t eat here but the coctails was ok. Very nice slide for all ages. 1 towels center here also. No snaks or light food between breakfast, lunch and dinner. In pliant said that’s was something in Soma bar (lobby bar) until 11.30, but when I look inside, that’s was nothing. I suppose we must be requested to be served. The shops in the hotels (I suppose nothing to do with the hotel) Prohibited price, for examples: I bought camel toy from Hurghada with 50 egyptian pounds and in the hotel shop was 250. A medicaments where it is around 30 egiptian pounds was in the hotel pharmacy 1000. I advice to go in the town, Safaga, Hurghada and buy what do you want, not from there. So in conclusion, its only my personal opinions, in generally was ok, but at this prices and this brand it waste of money, I could find a better hotel in this amount of money. If you want tips conditional services and to request many time for everything that you allready pay, this is your hotel, otherwise find another.

Dear Navigate788972 Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & SPA Soma Bay. It is making us sad that your experience did not meet your expectations. At Movenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Don't expect to be wowed

TripAdvisor rating 3.0/5

Storyteller469332 TripAdvisor review

The hotel is super nice, staff are extremely rude and impolite. We were a group of 8 families who experienced several rude incidents from the staff (more than 10 incidents over 3 days). Food is merely average. Aqua park is nice but only works for 4 hours per day!! Overall wouldn't repeat the visit.

Dear Storyteller469332 Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & SPA Soma Bay. It is making us sad that your experience did not meet your expectations; At Movenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In addition, we wish to assure you that comments about pools heating, food variety will be reviewed and improved in case if needed. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Perfect!

TripAdvisor rating 5.0/5

Aneta K TripAdvisor review

Everything was perfect!! I strongly recommend to ho here!!Beach is nice staff is perfect! Room is and clean. You can visit different restaurants. Servis of Omar is perfect he is nice guy. Clean pools and very clean sea. For children aqupark is big with lot of fun.

Dear E3899JUanetak Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We are glad to hear that you find all our facilities and activities are good for you. We will escalate your comments to the hotel employees, thank you for your attention. We wish you a good year and waiting for you to return to your second home. Best regards Liubov Faustova Guests experience and Quality manager Mövenpick Waterpark Resort & SPA Soma Bay

Ackuaparck is goog

TripAdvisor rating 5.0/5

Anush S TripAdvisor review

It's a wonderful hotel. We spend very nice time. The food is delicious. The Waterpark is awesome. Many thanks to Mohamed, Zaky and Mustafa.

Dear 178anushs Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We are glad to hear that you find all our facilities and activities are good for you. We will escalate your comments to the hotel employees, thank you for your attention. We wish you a good year and waiting for you to return to your second home. Best regards Liubov Faustova Guests experience and Quality manager Mövenpick Waterpark Resort & SPA Soma Bay

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